What do I need to subscribe? - + You need any decoder with an Irdeto 2 cam in addition to one of our viewing cards and the subscription fees. What is the available payment methods? - + The payment methods available for renewal are: Through our main branches. (Cash Payments, Credit Card) Through our dealers branches. (Cash Payments) Through Fawry outlets. (Cash Payments) Through CNE Android Application (Credit Card Payment & Fawry Code of Payment) Through Commercial International Bank (CIB) branches, Account Number: 100015679012. (Cash Payments) What Channels do I get when I subscribe to ART Channels? - + We have total 5 channels: 1-AFLAM 1 2-AFLAM 2 3-Hekayat 1 4-Hekayat 2 5-Cinema Can I use the same decoder or viewing card for OSN, beIN or Abu Dhabi sports subscription? - + Your viewing card can only be used for our channels while it depends on the model of your decoder so you will have to check with our customer support. I can’t find the ART channels on my decoder what can I do? - + You can try re-tuning the channels using the steps in our Help section. Or you are most welcome to contact our customer support 24/7. I need someone to come over to install/check my system as I am facing some technical problems? - + For Greater Cairo Residents, you are most welcome to contact our maintenance department 0225192668 anytime 9 to 5 Sunday to Thursday. For other areas, kindly contact our customer support 24/7, or contact the nearest authorized distributor. I have already paid my subscription but I cannot view the channels and getting one of these errors on my screen “E101-4, E30-4, E19-4, E133-4OR E108-4,E-16,E-30” what am I supposed to do? - + You can try resending the decoding signal using the Reauthorization Link while you are tuned to any of our coded channels and it should be solved within 10 minutes. In case you are still facing the same problem you are most welcome to contact our customer support 24/7. Where can I find the schedules for my favorite programs? - + You can check the ART website TV guide through https://www.facebook.com/Arab-Radio-and-Television-Network-1576433752583418/?fref=ts
How To Subscribe to beIN? - + You can call us on our customer service number: 16162. Visit our CNE Showrooms or our Authorized dealer network. Send us your request through our website. What are the available payment methods? - + The payment methods available for renewal are: Through our main branches. (Cash Payments, Credit Card) Through our dealers branches. (Cash Payments) Through Fawry outlets. (Cash Payments) Through CNE Android Application (Credit Card Payment & Fawry Code of Payment) Through Commercial International Bank (CIB) branches, Account Number: 100015679028. (Cash Payments) Where I can find CNE Showrooms and Authorized Dealer ? - + You can find our CNE Showrooms Here and our Authorized Dealers Here How can I register my smartcard on beIN web site? - + This service is not available in Egypt. I have bought beIN decoder from another country rather than Egypt, can I use it for Egypt subscription? - + No, you can't , you have to get it from Egypt. How can i get the CSSN from the decoder menu? - + Press menu from the remote control/setting/ status / conditional access/ loader status Which sports events will be broadcasted on our channels? - + All information available on website www.beIN.net
How To Subscribe to OSN? - + You can call us on our customer service number: 0238276666. Visit our CNE Showrooms or our Authorized dealer network. Send us your request through our website. Or you can send us an email with your name and phone number, and we will contact you shortly. What are the Available Methods of payment to subscribe? - + Credit card Contracts: "Contract is applicable for Auto-renewal" Monthly Payment: The monthly payment option available with 1 year contract and we will deduct the amount from your credit card on a monthly basis, with no option for cancellation within the first year. One Shot Payment: You have the option to subscribe for 1 year or 6 month contract and we will deduct the appropriate amount from your credit card. Cash Payment: You have the option to subscribe for 1 year or 6 months’ contract by paying the package fees in cash. Where I can find CNE Showrooms and Authorized Dealer ? - + You can find our CNE Showrooms Here and our Authorized Dealers Here How can I order OSN Movies BOX OFFICE? - + OSN Movies BOX OFFICE offers 3 pay per view channels which showcase the best and latest Hollywood movies first and without commercial breaks from our exclusive deals with the leading Hollywood studios including Paramount, Sony Pictures, Universal and Disney. Call our customer service number: 0238276666 to activate the Movie. What is the OSN Play Service? - + OSN Play is an on-demand, online service that you can access from your PC, Mac, iPad, Android Tablets and Smart phones. OSN Play offers you 100s of hours of premium entertainment including movies, series, comedy, Arabic series, cooking, lifestyle, talk shows, and sports. And, we’re adding lots of new content each month. OSN Play is included as part of your OSN TV subscription with no additional cost. 32 Live Streaming channels available on OSN Play How do I register for OSN Play? - + To register for OSN Play, you need to go to our website: MY OSN Click on Get an OSN ID. Choose your TV provider (OSN) Enter your OSN Smartcard number of the main OSN subscription. Enter your valid E-mail address. Create your username and password. Enter your Mobil Phone Number (Without adding First Zero) Enter Captcha code Agree to the Terms and Conditions. Once you have created your OSN ID, you will receive SMS with the verification code. An e-mail will be received with the Link of the 2nd page of the Registration steps. Click on the link; enter your OSN id, password and the Verification code received by SMS. You will see a welcome message on screen. You’re now ready to using OSN Play. Now you’re ready to use the OSN play service by sign in on the Requested Devices. N.B: Platinum Package (4 Devices) Premier Package (2 Devices) Family Package (2 Devices) You can’t remove any device from your account before 60 days passed on it.