You need any decoder with an Irdeto 2 cam in addition to one of our viewing cards and the subscription fees.

• The payment methods available for renewal are:
  • Through our website (Here)
  • Through our mobile application:
    • Android Application download​ Now
    • IPhone Application download Now
  • Through our main branches. (Cash Payments, Credit Card)
  • Through Fawry outlets or Aman Network or Bee or Momken Network. (Cash Payments)
  • Through our dealers branches. (Cash Payments)
  • Through Commercial International Bank (CIB) branches, Account Number: 100015679012. (Cash Payments)

We have total 5 channels:
1-AFLAM 1
2-AFLAM 2
3-Hekayat 1
4-Hekayat 2
5-Cinema

Your viewing card can only be used for our channels while it depends on the model of your decoder so you will have to check with our customer support.

You can try re-tuning the channels using the steps in our Help section
Or you are most welcome to contact our customer support 24/7 on 0238275555.

For Greater Cairo Residents, you are most welcome to contact our maintenance department 0225192668 anytime 9 to 5 Sunday to Thursday.
For other areas, kindly contact our customer support 24/7, or contact the nearest authorized distributor.

You can try re-sending the decoding signal using CNE application while you are tuned to any of our coded channels and it should be solved within 10 minutes. In case you are still facing the same problem you are most welcome to contact our customer support 24/7.

You can check this link

You can contact us through any of the following:

• Our call center 16162 Working hours (24/7)
• Our Website & Facebook Messages service (working all week from 8 AM till 8 PM)
• Sending your inquiry via the email to: beins@cne.com.eg (You have to include the Smartcard number with the inquiry)

• You can subscribe online by placing your order Here
• Visit our CNE Showrooms  or our Authorized dealer network.

• The payment methods available for renewal are:
  • Through our website (Here) 
  • Through our mobile application:
    • Android Application download​ Now
    • IPhone Application download Now
  • Through our main branches. (Cash Payments, Credit Card)
  • Through Fawry outlets or Aman Network or Bee or Momken Network. (Cash Payments) 
  • Through our dealers branches. (Cash Payments)
  • Through Commercial International Bank (CIB) branches, Account Number: 100015679028. (Cash Payments)

You can find our CNE Showrooms Here and our Authorized Dealers Here

by registering your Smartcard to our website you will be able to:

• Manage your subscription.
• Send the reauthorization signals to your subscription. 
• Order your BOX OFFICE movies (terms & conditions applies)
• Subscribe to the special events.

You can register your smartcard through this link

No, you can't , you have to buy the decoder and the subscription from Egypt.

To get the CSSN of your decoder, it depends on your decoder type, please visit our help instructions and download the relevant decoder manual from here

All information available on website

beIN CONNECT Service is available with the following packages only:

• ULTIMATE Package
• New PREMIUM Package

To register please click HERE

After the registration you will be able to watch live sport channels & entertainment channels (related to your satellite subscription).

 Also you will be able to view on demand Movies & Series (related to your satellite subscription).

BOX OFFICE Movies is a rental channels Pay Per View (PPV), as it will broadcast 1 Premium Movie for 7 days, and you will be able to order the movie through:

• Calling us on 16162
• Contacting us through our website chat.
• Contacting us through our Facebook Messages.
• Ordering the Box Office Movies through our Mobile Application
  • Download & install for Android via this link: https://bit.ly/3EzCQsC
  • Download & Install for IOS via this link: https://apple.co/3ExmUHl

Afer consuming your FREE monthly vouchers, the beIN BOX OFFICE Movie costs 6​9 EGP for the movie.

* the same rules of operation applies.

• You can call us on our customer service number: 0238276666.
• Visit our CNE Showrooms or our Authorized dealer network.
• Send us your request through our website. 
• Or you can send us your name and phone number here and we will contact you shortly 

• Credit card Contracts: "Contract is applicable for Auto-renewal" 

   

  • Monthly Payment: The monthly payment option available with 1 year contract and we will deduct the amount from your credit card on a monthly basis, with no option for cancellation within the first year.

   

  • One Shot Payment: You have the option to subscribe for 1 year or 6 month contract and we will deduct the appropriate amount from your credit card.

• Cash Payment:
  
  • You have the option to subscribe for 1 year or 6 months contract by paying the package fees in cash.
• The 6 months contract is applicable for all packages except Alfa package.

You can find our CNE Showrooms Here and our Authorized Dealers Here

In our attempt to enhance your experience and give you complete control over your viewing, we’ve moved OSN Cinema titles to OSN OnDemand. You can now RENT latest releases on OSN OnDemand – our new and improved digital library, that allows you to access 100s of titles with more being added every month. This new home allows greater convenience than before. You can explore, pick and choose your favorite theatrical releases every day. There is no difference in the price and in fact, RENTED titles are available for 48 hours, compared to 24 hours on OSN Cinema. All you have to do is, make sure your box is connected to the internet. If it’s not, please feel free to call us on 0238276666 for further assistance.

OSN Store is your go-to place to buy, rent or pre-order the latest western, Arabic, Bollywood & Pinoy Movies. You can build and own your digital library and watch it at your own convenience .

Making our content offering more relevant to our customers will drive engagement.
Our long term vision is a fully-digital world – we want to help drive & educate customers on the benefits and improved experience of our digital offering.
Our brand needs to evolve with our customer so we need to stay relevant and fresh.
We have a new vision for 2019 and with that a new look & feel for our brand – we need to refresh our identity to reflect this change for our customers.

OSN Movies Disney has become OSN Family. The new channel includes all your Disney favorites that were available on OSN Movies Disney, plus even more movies, series, and animations from the biggest international studios, like Paramount, DreamWorks and more.

OSN Movies Disney has become OSN Family. This does not impact any other channel or content you’re subscribed to. In fact, OSN Family offers you more than Disney movies. It’s your one destination for the best in family entertainment showcasing the latest movies, series, animations from Disney, Paramount, DreamWorks, and other big international studios too.

No extra cost.

We recommend all OSN subscribers to connect their box to the internet, so you can get more out of your subscription. It gives you access to OSN OnDemand – a massive digital library that welcomes you into a world of 1000s of movies, series, complete boxsets, documentaries, kids’ and Arabic entertainment. You can choose to watch it all in your own time, even enjoy a dedicated KIDS section or simply catch latest cinema releases that are available only on OSN OnDemand.

Losing channels is not the same as losing content. At OSN, we’re always striving to make your entertainment experience better every day, which is why we’re persistent about bringing you the latest from around the world and the region. We make sure that you have your favorite content available to you at all times, whether it’s by moving titles to a different channel or to our digital library – OSN OnDemand.