What do I need to subscribe? - + You need any decoder with an Irdeto 2 cam in addition to one of our viewing cards and the subscription fees. What is the available payment methods? - + The payment methods available for renewal are: Through our website (Here) Through our mobile application: Android Application download Now IPhone Application download Now Through our main branches. (Cash Payments, Credit Card) Through Fawry outlets or Aman Network or Bee or Momken Network. (Cash Payments) Through our dealers branches. (Cash Payments) Through Commercial International Bank (CIB) branches, Account Number: 100015679012. (Cash Payments) What Channels do I get when I subscribe to ART Channels? - + We have total 5 channels: 1-AFLAM 1 2-AFLAM 2 3-Hekayat 1 4-Hekayat 2 5-Cinema Can I use the same decoder or viewing card for OSN, beIN or Abu Dhabi sports subscription? - + Your viewing card can only be used for our channels while it depends on the model of your decoder so you will have to check with our customer support. I can’t find the ART channels on my decoder what can I do? - + You can try re-tuning the channels using the steps in our Help section Or you are most welcome to contact our customer support 24/7 on 0238275555. I need someone to come over to install/check my system as I am facing some technical problems? - + For Greater Cairo Residents, you are most welcome to contact our maintenance department 0225192668 anytime 9 to 5 Sunday to Thursday. For other areas, kindly contact our customer support 24/7, or contact the nearest authorized distributor. I have already paid my subscription but I cannot view the channels and getting one of these errors on my screen “E101-4, E30-4, E19-4, E133-4OR E108-4,E-16,E-30” what am I supposed to do? - + You can try re-sending the decoding signal using CNE application while you are tuned to any of our coded channels and it should be solved within 10 minutes. In case you are still facing the same problem you are most welcome to contact our customer support 24/7. Where can I find the schedules for my favorite programs? - + You can check this link
Humax IR ACE I - + Frequencies Please Follow the Below Steps: Click on the "Menu" button on your remote control. Scroll down to "Installation" and press "OK". Enter password "0000" or "1234" Scroll down to "Manual Search". Scroll down to "Transponder" and press "OK". Select "User Define" and press "OK". After adding the Frequency, Scroll done to "DONE" and press "OK". After the decoder finishs' the scanning, press "OK" to save the results. Press "EXIT" till you get to the channels list. Tune to the channel at the end of the List. Humax 1030 - + Frequencies Please Follow the Below Steps: Click on the "Menu" button on your remote control. Select Settings Scroll down to "Installation" and press "OK". Enter password "0000" Scroll down to "Search Channels". Scroll down to "Transponder" and press "OK". Select "User Define" and press "OK". Add the frequency manually. Humax 2040 - + Frequencies Please Follow the Below Steps: Click on the "Menu" button on your remote control. Select Settings Scroll down to "Installation" and press "OK". Enter password "0000" Scroll down to "Search Channels". Scroll down to "Transponder" and press "OK". Select "User Define" and press "OK". Add the frequency manually. Humax 3030 - + Frequencies Please Follow the Below Steps: Click on the "Menu" button on your remote control. Select Settings Scroll down to "Installation" and press "OK". Enter password "0000" Scroll down to "Search Channels". Scroll down to "Transponder" and press "OK". Select "User Define" and press "OK". Add the frequency manually.